Get Help
Need assistance? We're here to help you get the most out of Altara.
Email Support
Send us an email and we'll get back to you as soon as possible.
help@altara.studioWe'll Be In Touch
We read every email and respond as quickly as we can. For urgent issues, please indicate so in your email subject.
Self-Service Resources
When to Contact Support
- Account or billing issues
- Technical problems or bugs
- Feature requests or feedback
- Questions not covered in documentation
- Bulk credit purchases
Help Us Help You
When contacting support, please include:
- • Your account email
- • Property or room ID (if applicable)
- • Description of the issue
- • Screenshots (if visual issue)
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